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NF / Shopify

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Customer Data Health

Review and improve customer data quality safely.

Customer Data Health is a Shopify admin app for merchants who need a clearer customer database without handing decisions to an opaque cleanup script. It scans the fields needed for quality checks, explains each finding, previews a correction or merge, and applies changes only after the merchant confirms them. The app does not verify identities or addresses against external registries and does not provide legal or privacy advice.

Shopify · Store management / Operations

Customer Data Health / workflow
  1. 01Connect
  2. 02Scan
  3. 03Review
  4. 04Approve

Customer Data Health — workflow schematic

NF / Problem

What problem does this solve?

Duplicate and incomplete customer records make everyday support, segmentation and store operations harder to trust.

Customer data issues are often visible only after a support agent, marketer or operations teammate has already acted on them. Customer Data Health turns the cleanup decision into a reviewable workflow: scan, understand the finding, inspect the proposed change and approve it explicitly.

NF / How it works

4 steps, no platform.

  1. 01ConnectInstall the app in Shopify Admin and grant the customer permissions required for the documented workflow.
  2. 02ScanRun a tenant-scoped scan that looks for duplicate candidates and quality issues in the supported customer fields.
  3. 03ReviewOpen an issue to see its explanation, masked values and proposed correction or merge before any write.
  4. 04ApproveConfirm only the changes you want applied, then keep the audit event and retention controls visible.

NF / Features

What it does.

Only shipped behaviour is marked active. Beta and planned items are labelled honestly.

  • active

    Customer quality scans

    Find duplicate candidates and supported data-quality issues in a store-scoped review.

  • active

    Explainable findings

    Show why an issue was detected with masked examples and a clear proposed action.

  • active

    Approval-based corrections

    Preview the before-and-after state and require an explicit merchant confirmation before changing data.

  • active

    Duplicate review and merge safety

    Keep duplicate candidates in a review state and surface errors instead of silently completing a partial merge.

  • active

    Retention and audit controls

    Review retention settings, privacy events and the history of actions taken in the app.

Built for

  • Shopify merchants
  • Customer support teams
  • Operations teams
  • Data stewards

Pricing

  • FreeScan, review and approve supported customer data fixes with an audit trail.Free

No payment details are required for the Free plan.

Billing: free

NF / Related

More Shopify tools

All products →

NF / FAQ

Questions, answered plainly.

Will Customer Data Health change customers automatically?

No. Scans and previews are read-only. A correction or merge is applied only after the merchant reviews the proposal and confirms it explicitly.

Customer Data Health
Does the app verify customer identity or address deliverability?

No. It detects patterns in the supported Shopify customer fields. It does not verify identities or addresses against external registries.

Customer Data Health
What customer information is processed?

The app processes the fields required for duplicate and quality detection, such as name, email, phone and address data, within the installed store's tenant boundary. It does not use the data for advertising or sell it.

Customer Data Health
Can I request deletion?

Yes. Shopify privacy events, uninstall handling and the NarrowForge deletion process remove the store-scoped app records when the request is verified.

Customer Data Health

NF / Support

Need help with Customer Data Health?

Docs, troubleshooting and a direct line to the people who build it.