Periods, approval and refunds

Period states

Calculate and review an open period before approval. Once approved or locked, the period is immutable. Use the order-level entries and rep totals to reconcile the result before recording a paid state.

Reasoned adjustments

An adjustment is a separate, reviewable record. Add a concise reason and enough context for another operator to understand why the amount differs from the calculated entry. Do not use an adjustment to conceal a rule or attribution error; correct the open workflow when that is the real cause.

Later refunds

A refund received after a period is locked does not rewrite the locked result. The app records a signed clawback adjustment in the next open period so the original approval remains auditable.

If an import or calculation is partial, blocked or failed, resolve that state before treating the period as complete. A successful HTTP response or a visible row is not proof that every source order was included.