NF / Docs / Atlassian
Approval Desk – Bulk Approvals for JSM docs
Bulk approve JSM requests from the customer portal — with the context approvers need.
- 01Getting startedInstall Approval Desk and make your first native JSM approval decision with confidence.
- 02Installation and permissionsInstall from Atlassian Marketplace and understand the permissions Approval Desk uses.
- 03Configure projects, request types and contextSet the scope of the inbox and show approvers the fields needed for a decision.
- 04Reviewing an approvalRead the inbox, open request context and complete one decision through native JSM.
- 05Bulk approvals and resultsSelect several compatible approvals, confirm the exact consequence and understand every result.
- 06Safe Bulk policyUnderstand eligible, blocked and uncertain requests before processing a batch.
- 07Free and ProCompare the approval inbox, configuration and bulk decision limits in each plan.
- 08TroubleshootingResolve loading, permission, stale approval, link, limit and partial-result problems safely.
- 09Privacy and security boundarySee what Approval Desk reads, stores and never changes in Jira Service Management.
- 10Billing and entitlementUnderstand Free and Pro billing, limits and where subscription questions are handled.
- 11Uninstalling and deletionRemove Approval Desk from a Jira site and understand what happens to app data.